Data Centre Infrastructure

Conversational AI for Customer Service

Supercharge your customer service by our chatbots powered by AI assisted by your Human Intelligence (HI).

Custom Programmed Contact Center

Get a Contact Center Solution which is tightly integrated with any CRM, any channel and designed to your business needs.

Deploy a Global Contact Centers

CNS is a proud Twilio Partner and Advanced Collaboration Cisco Partner. With our deep understanding of Collaboration Technolgies we have developed custom applications which integrate with Cloud, Hybrid and On-Prem Contact Center Solutions.

Omni-Channel Inbound and Outbound

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Employee Engagement and Gamification

Seamlessly add our gamification 

Winning Team

Reward your top performing agents.

Learning and Adoption

Access in-app Learning and Adoption portal which addresses the training needs of your agents , superviors, reporting analyst and management for a continously evolving Contact Center environment.

Reporting and Analytics

Reporting

Powerfull Reporting and Analytics

Out of the box reporting and ability to vizualize data, with ability to integrate data from nultiple sources for determining full outcomes.

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